Many hoteliers focus on their channel manager and distribution to online travel agents, but a good hotel booking engine is an important component of a hotel reservation system, being a valuable source of commission free bookings. Our booking engine can be easily customised to match the design of your hotel website and allows guests to benefit from booking direct by entering promotional discount codes. We have simplified the booking process for your guests, collecting minimal information along with their secure payment at the time of booking to streamline the user experience.
Our website booking engine is tightly integrated into our hotel property management software with online bookings being available at the front desk immediately. Any changes to pricing and availability are reflected in real time and this allows guests to complete the booking process with confidence using our secure online payment gateway. An online reservation creates an alert on your dashboard, and email or SMS messages can also be triggered, both to the property and the guest.
By integrating online reservations with social media like Facebook, hotels can further increase direct bookings through our mobile friendly online booking system.
Caterbook has just 10 customisable elements so you can mirror the look and feel of your site in minutes. Then you can either embed the booking engine on a page or link it as an external "pop up" page, so regardless of whether you have a web designer or use a website builder program, you'll be up and running in no time.
Yes! You can encourage returning guests to book direct by offering a percentage discount to save on OTA commissions. Alternatively, you can include an "extra" for free if guests were booking to arrive within certain dates, which can be an excellent way to incentivise direct bookings during your shoulder months.
You can set different deposit rules for each rateplan, (eg card-for-security or first night for Bed & Breakfast, payment in full for Advance Purchase. Caterpay supports 3D Secure and will charge the guest's card, with the money reaching you based on the terms of your merchant account - which is usually between 3 and 5 working days.
With the growth of mobile booking, we took this on board in designing our web booking engine. We only collect the bare minimum data required to allow your guest to book. You can then send a link to a pre-arrival screen where each guest's contact data can be entered to save time when completing registration cards on arrival.