Hotel Channel Manager

Simplifying online distribution

Channel manager, done differently

Getting your hotel online using channel manager software is a really convenient way to manage distribution and save time. Most established hotel channel managers offer a similar feature set. In days gone by, the pooled inventory model, where all distribution channels received the same number of rooms, replaced fixed allocations where accommodation providers previously struggled to avoid double bookings when manually updating. Selling rooms at the same consistent price across all channels (known as rate parity) was also a requirement.

But these days an independent hotelier using a channel manager might want manage their room inventory and pricing more proactively, by holding back some rooms of a given type from being sold through third parties for direct booking. Similarly, you might want to sell your hotel rates at different price points across the different online channels you are working with. Let's face it, no one wants to have the burden of creating and managing more rates than they need to. If only you could just apply a fixed fee or variable price modifier to the regular rates offered to the public as part of your distribution strategy...

And what about using yield management to apply a change to each room types pricing on the fly, based on rules you create around the number of free rooms remaining and the booking lead time? Many third party channel managers focus on the number of sales channels they link with, without offering advanced time saving functionality like this.

This can all be easily achieved in the Caterbook channel manager, which is a core module integrated within our property management system.

Request a call back about our channel manager

OTA Connections

Our channel manager updates & Expedia with two way integration in real time, downloading reservations straight to the calendar, allocating bookings to available rooms automatically. Both guest's own and virtual payment cards are tokenised and stored at no additional charge using our payment gateway.


Tourism Exchange extends your book-ability through additional Online Travel Agencies like Agoda, CTrip, AirBnB, Trivago, TripAdvisor instant bookings. For many properties in the UK, local and regional Destination Management Organisations (DMO's) charging lower commissions than OTA's are also served by TXGB.

GDS Integration

Hotel industry experts have predicted that Global Distribution Systems will be an important source of business in 2022. There are predictions of a resurgence of package travel bookings as the world recovers from the restrictions of Covid, with the convenience that brings for travellers.

Google Hotel Free Ads

Google is shaking up travel, much as it has with other areas of online business. The new free Google hotel ads show your real-time pricing and availability on the google search results page under your My Business listing, with the reservation completing on your own website's booking engine - all commission free.

Channel Management Module

Updating rates and availability across all your online distribution channels in real time is a key requirement of modern PMS software. The Caterbook channel manager includes our own native connections to and Expedia, as well as additional hotel distribution through Tourism Exchange GB (TXGB) currently in beta testing. We are close to piloting an integration with a GDS gateway, meaning your room availability and pricing could be listed for sale through both high street and business travel agents. Our development team has also begun scoping the work required to add distribution through the Google Hotel Free Booking Links platform which we anticipate piloting in early 2022.

Any direct bookings taken on your website booking engine or manually entered in the hotel PMS automatically update our two way connections to the booking channels, meaning that you can manage your hotel bookings all in one place, without jumping between different systems. For hotel owners, managers and reception staff involved in day to day property management tasks Caterbook delivers results.

Looking to switch PMS?

Call to speak with one of our friendly staff and tell us your story - or book in a free remote demonstration by clicking the button below.
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