If your current hotel management software is complicated, and training new staff is difficult (and costly) then you can be forgiven for thinking all hotel solutions are the same.
Caterbook is easy to learn, intuitive and hugely powerful, all in a cloud based solution meaning it's accessible from anywhere with an Internet connection.
New staff will get to grips with Caterbook quickly and easily. Our hotel software supports multiple staff user accounts and has role based access levels, so where a receptionist level user may have access to front desk features for managing the guest experience, a manager would have access to financial reports and other advanced features.
Changing your hotel system doesn't have to be a difficult process.
We are helping properties just like yours move to Caterbook every day, so we have experience of many third party software solutions, and can often import forward reservations as part of your migration.
We can mirror the setup in your existing hotel software, but changing software is also an opportunity to start again with a clean slate, and we'd be happy to talk through how Caterbook can work more efficiently for you than your current software.
Being cloud based hotel management software, Caterbook is easily accessible from anywhere with an Internet connection.
Our integrated Channel Manager and Online booking engine work with real time availability and pricing, simplifying the reservation management process.
The Messaging Centre is a key tool for guest relationship management, allowing you to create and schedule your own custom email and SMS messages to send automatically, pre, during and post stay.
Caterbook will also link with many Electronic Point of Sale (EPOS) systems, for posting food and drink directly to the room for settlement on checkout.
One way of improving your hotel's operational efficiency is through having the best hotel management software to meet your needs. Whilst every hotel is different, so too is each property management system.
Caterbook has been designed first and foremost to be easy to use. If you need to create a new rate or change your pricing this is something hotel staff are able to do themselves without having to rely on our support team.
If you need to raise two invoices for the same booking - one for the employer who's paying for the accommodation, and one for the guest for their food & drink - no problem. If the employer is sending you repeat business you can also provide them with favourable 'corporate' pricing, and a regular financial statement.
Our property management system can also batch create, print or email all the day's departure invoices in a couple of clicks, saving hours of manual time each week on invoicing alone!
For distribution, we have channel management covered as well as enabling commission free online bookings via your website.