Using Caterbook PMS with your EPOS till system

Post food & drink items to the guest's room for settlement on checkout - and more!

Linking modern software systems together is an ideal way to create efficiencies. In business we call this type of package a solution. Posting food and beverage items to the guest's room automatically for settlement on checkout reduces costly errors and saves the time needed to manually update a reservation.

The Caterbook property management system is able to work with a growing number of EPOS systems and is a fraction of the cost of some competing hotel pms software. Benefits include:

  • Average customer spend can increase significantly when posting to the room
  • Convenience for the guest
  • Simplify your internal processes
  • Reduce errors where items are forgotten or incorrectly charged

Additionally, ICR Touch, CES and Power EPOS optionally support the sending of non-resident sales to Caterbook, which allows Accommodation, and the F & B split to be reported out in our End of Day (night audit) report.

For those 3 systems, we can also support an allowance in our Dinner, Bed and Breakfast rateplans which grows up to it's maximum configured value in response to items posted to the room. You can set this to only redeem "Food" items and not "Drink". If less than the full allowance is used we don't redeem the remainder. If more than the allowance is used, the balance is chargeable on checkout.

Caterbook has an open interface where you can work with the epos system of your choice.

We are keen to increase the point of sale platforms we can work with, so if we don't currently support your tills and you are willing to help us test and pilot a link, we would be glad to look into that.

Caterbook has EPOS integration with the following systems.

  • SamTouch
  • WaiterPOS
  • Casio V-R7800
  • LCR Systems Jupiter
  • EatPOS
  • Universal

For hotels with a restaurant we would strongly recommend deciding whether you need a Hotel EPOS system. There are cloud based and windows options, many with back office features like stock control and easy reporting of the F & B split. Like Caterbook, some systems do provide a free trial and our support team would be happy to link a trial of any POS with our pms integration to a trial Caterbook account if that proves to be possible.

Looking to switch PMS?

Call to speak with one of our friendly staff and tell us your story - or choose a video or remote demonstration by clicking the button below.
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